SyncTime Contact

If you want to report a problem or suggest a new feature for the next version of SyncTime, please write a comment on this page. Every feedback is welcome!

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297 Replies to “SyncTime Contact”

  1. I’m a paid user. I’m syncing between my Mac and a folder on my iPhone managed by SMB Server, an app which creates a LAN drive/folders in my iPhone. On the Mac, I can see the data and move/copy/delete the contents between the Mac and this drive/folders like normal by drag and drop.

    On SyncTime when I try a one-way sync between these folders from Mac to this LAN drive (ie make a replica copy of my Mac folder), I select the option Destination/Remove files not on source, SyncTime crashes completely and disappears from the task bar. Activity log says nothing. With this option unselected, the sync proceeds fine but will only copy new files from the Mac to the LAN drive/folder but will not remove deleted files.

    Can you advice?

    1. It seems like the crash is caused by the destination drive apparently having an incredibly big size. I’m going to fix this in the next update.

    1. Currently you have an Activity log window which you can open from the main menu and which shows all file operations performed by SyncTime, but this list is not persisted to a file when relaunching the app. I’m already working on this feature, which will probably be released within the next few weeks.

    1. Yes, you can also sync to an iCloud folder or any other folder visible in the Finder. Just be aware that you cannot select the root iCloud folder (where all the individual app folders are), because that’s only a virtual folder aggregating the locations of the individual apps, so you’ll need to select any of the subfolders. If you are unsure if it will work for your use case, you can always try out the SyncTime Lite version.

    1. In order to move SyncTime from the Dock back to the status bar, you just deactivate “Show Dock icon” in the SyncTime menu.

  2. Sorry. Me again. Ran my second sync manually. Both source and destination drives look identical. However, when I used Finder to compare contents, the destination drive is almost 2X the size of the source, like it duplicated contents.

    I had made some slight changes to the source contents. When I started sync I noticed it was going to delete/add a lot but assumed it would see only the folder name changed, not the contents the folder.

    I started to look at hidden files but not very comfortable with them. They appear to be very close to the same on both drives. Any ideas where 25gb of data would be hiding?

    1. It sounds like maybe you don’t have the option “Remove files not on source” enabled, so renaming files will currently leave the old version around.

  3. First sync errors with SyncTime resolved with Help information and checking “Exclude Hidden Files.” One remaining issue is the creation of a subfolder called [Orginals]. The subfolder contains (2) files: an image file and a sidecar file. I located the source subdirectory for the files and they are fine. So I deleted the Originals subdirectory on the destination drive and the (2) files on the main drive and synced again. The directory and the files came back. Please advise on why this occurs.

    1. You’re right, currently files hidden even without starting with a period are not treated correctly. I will try to fix this in an upcoming update.

  4. Hi, thanks for your great tool – love it! It’s very simple and working great on my MAC. But I have individual folder pics on each folder icon which you can paste into the folder icon at the folder information page. Unfortunately they will not to be synchronized. Tags are working well, but not the individual pics on the folder icons. Probably you have an idea how to fix this. Thanks & greetings!

    1. There is currently no way of checking whether a file has a custom icon or not: the only way to ensure that the icons are synced is to copy it on each sync for every file, which would make the whole sync 6x slower. I contacted Apple to see if there is a better way of doing this, but this usually takes some time.

  5. *update* I found your information related to filters, specifically excluding a single file. So I created a filter for only “.DS_Store” in order to keep other hidden files. My understanding is that the filter will eliminate syncing of this file in all directories that are sync’d. Is there a way to filter the DS_Store file in only a selected/specific folder path? If you have any other insight about fixing the underlying issue please let us know. And a HUGE thanks again for this app!! It has made my life so much easier.

    1. Usually I would tell you that you can exclude a specific file by adding it to the list under the “Filter following files” checkbox … but I just noticed that showing hidden files doesn’t work in the current SyncTime version, so I’ll fix it for the next update. In the meantime, it should be enough to insert the .DS_Store full filename (or any suffix of it that is unique) in the text field unter “Filter files matching any of the following expressions”.

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