Desairem

Disk Graph Contact

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Kommentare

50 responses to “Disk Graph Contact”

  1. Ray Critchfield Avatar
    Ray Critchfield

    I complement you on the Disk Space app, it’s just what I wanted for mt iPad Air M2 – iPadOS beta 26 – i used Grand Perspective on my iMacs and was looking for something similar for the iPad / iPhone. I have 2 questions :
    1) Can I use the single purchase on my other iPhone and 2nd iPad without needing to pay more ( I’m not currently using family sharing )

    2) I access iCloud ok , but I’m trying to access pCloud (it shows on the File selection along with iCloud and On My iPad … is there something else I can do to get Disk Space to recognize pCloud?
    Ps: I have a screenshot if it would help.

    Thanks , Ray Critchfield
    Akron , Ohio , USA

    Reply
    1. admin Avatar
      admin

      Yes, you can use the app on all your personal devices. I just added a help topic: Can I use the app on all my personal devices?

      I contacted pCloud and it seems like their app doesn’t allow selecting the root in a file importer. I also added a help topic: Why is the root of my cloud service disabled?

      Reply
  2. Mary Avatar
    Mary

    Just purchased and dl’d your app.

    I am totally confused as I can’t get the app to catalog or show my iPad disk! I want to see what is taking up all my space.

    The only options I can see are “On my iPad” and “iCloud”
    Selecting my iPad only shows my Firefox folder and another empty folder.
    Cant find any help or answers anywhere.

    I need my $5 back if will not work in my iPad.

    Reply
    1. admin Avatar
      admin

      That’s correct, Disk Graph only has access to “On my iPad”, iCloud or any other external storage device that is also listed in the Files app. I admit that I could have made this clearer in the App Store page and the website. I’ve just added a mention on the website, and will be able to update the App Store page with the next app update.

      I understand that neither “On my iPad” nor the iCloud folder contain the files you’re looking for. In this case, I can only assume that your space is taken by other media such as iCloud Photos (which are not shown in the iCloud folder), messages saved on iCloud, emails (if you have a @icloud.com address), music downloaded in the Music app, podcasts downloaded in the Podcasts app or books (and Books Store cache) downloaded in the Books app. You can see these in the Settings app, under General > Space on iPad.

      You can request a refund as explained here: How can I get a refund?

      Reply
  3. Roma Avatar
    Roma

    Exclude doesn’t seem to work with hidden folders. I have OrbStack installed and I excluded the following path beginning with /Users/user/.orbstack but it shows 8.93 Tb taken and my mac storage is only 512 Gb

    Reply
    1. admin Avatar
      admin

      After some testing I noticed that filters are completely ignored. I just published an update that should fix the issue.

      Reply
  4. Andrijan Avatar
    Andrijan

    Doesn’t work on latest 15.1 with M4 Mini. It scans it up-to 100% but never shows it. Tried enabling/disabling Metal as per your help article just to see if it will change anything but it didn’t.

    Reply
    1. admin Avatar
      admin

      I have just created a new help topic that may address your question: Why is the scan progress stuck?

      Reply
  5. Symonty ... Avatar
    Symonty …

    Incorrect file size based on img file size issue.

    When using orbstack ( Container system ) it creates files that are 8.8TB empty disk image, so although on disk they are only 29GB, it shows up as 8.8TB.. This makes graphing useless as my 500GB drive is now 9TB according to disk graph.

    Kind: Disk Image
    Size: 8,796,093,022,208 bytes (29.31 GB on disk)

    Reply
    1. admin Avatar
      admin

      You can change the Size mode to Size on Disk to view the physical file size. You can read more here: Size mode.

      Reply
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