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If you want to report a problem or would like to see a new feature in the next version of SyncTime, please write a comment on this page. Every suggestion is welcome!

246 Replies to “Contact”

  1. Hi.
    2 Questions.

    1. I have a bunch of external drives I now want to use as backup drives and will buy a single 8TB drive and want to use the smaller drives as backups to the new 8TB drive. Can SyncTime do this? Cn SyncTime manage a source 8TB drive, and backup files to several drives which together are also 8TB. I do not want to use software raid JBOD because this will increase failure possibility, JBOD is not as safe. I want SyncTime to manage on the fly, and push files to drives, independable, so if only 1 of the backup drives are connected, the files backed up to it are still readable, this is why I don’t want JBOD, I want individual drives to be still readable as normal, SyncTime will just manage where each file will be saved to but it does not use drives as STRIPED. As far as I understand, SPAN is also just the same as STRIPED so I dont want this either.

    Can SynTime Help in this situation?

    2. There is no explanation on this, what is the feature under General/Groups? Can this feature help with above request? Example: Tag folders in the source and SyncTime will create a backup job and look for all files/folder with this tag, and backup to destination. So rather than backing up a file/folder or drive, we are backing up a group of files/folder with a certain tag. Is this possible. Is this what groups feature is?

    1. SyncTime just copies files from a source folder to a destination folder just like you could do in the Finder, so no RAID or STRIPED. Whatever you select as the source will be copied to the destination and if there’s not enough space it will raise an error. You can create many of these so-called sync items, so you could create several ones, each one with a different source folder within your 8TB drive and one of your smaller external drives as the destination. Each file copied to the destination is an exact copy of what you find on the source, so it’s perfectly readable and writable.
      For an explanation of what groups are for, please have a look at this help topic: Sync item groups.

  2. Once again having problems with hundreds of errors related to deleting files. This has been a sporadic problem in the past where it was fixed by chosing “stop background sync” and resyncing again. Doesn’t work this time. The errors say “Error removing ( filepath given )” Anyone else having this occur?

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