Author: admin

  • How can I hide the Dock icon or status item?

    Dock icon The Dock icon can be toggled in the status bar menu. Note: when a macOS app hides its Dock icon, the main menu is hidden as well and the app is not listed in the Force Quit window. Status item The status item can be toggled from the SyncTime menu in the main…

  • Why is the app interface using [this language] instead of [other language]?

    macOS launches an app in the first of your preferred languages that is also supported by the app, e.g. if German is placed higher in the list than English, the app will be launched in German. You can change this in the System Settings, under General > Language & Region. At the top you can…

  • Why do some files seem to change without apparent reason?

    If you’re unsure why a file is listed in the confirmation dialog, either double-click the file or open select Get Info from the context menu, and compare the file attributes between source and destination. Depending on the overwrite policy, the modification date or size should be different. For additional help, see Sync confirmation dialog. Old…

  • Why am I getting “Error while copying X to Y. File exists”?

    Case sensitivity is a property of volumes. On case-sensitive volumes, it is allowed for two filenames to differ only in the case of a letter, whereas on case-insensitive volumes, it is not allowed. For example, on case-sensitive volumes there could be two files named file.txt and File.txt, whereas on case insensitive volumes only one of…

  • What are files with the ._ prefix?

    Files starting with ._ are created by macOS when copying a file that has extended attributes to a volume that doesn’t support them. This special file is used to save the extended attributes that would otherwise be lost. An example of a volume format that doesn’t support extended attributes is FAT32. These files are hidden…

  • Disable Metal in favour of OpenGL

    On newer Macs, Metal is the preferred technology for drawing the pie graph. On some older Macs, though, Metal could cause drawing issues, in which case using the older OpenGL technology is preferred. To disable Metal, open the Terminal (in /Applications/Utilities), copy and paste the following line: and press Enter. To enable Metal again, use…

  • Multiple sources, destinations or bases

    By default, a sync item consists of two bases (a source and a destination). You can define additional bases in the General tab of the sync settings by clicking on Add more bases and then on the + button below the list of bases. One-way sync / One-way move Multiple sources are virtually merged and…

  • Sync schedules

    Sync schedules allow sync items and sync groups to be run automatically at specified dates and times or when the source and destination volumes become available. To view and modify sync schedules, click the button with the clock icon in the toolbar, or select Window > Sync Schedule in the main menu. To add a…

  • How to get rid of customers needing support and make them suffer

    In the last years I have written to many companies about all sorts of bugs, issues and misbehaviours. Some companies put more effort than others into making themselves available after they successfully sold their product or service. If you are a company and don’t have time to spare for your customers, here’s some useful tips…

  • The hunt for a company’s contact information

    Do you know that feeling? You’ve just entered this website, this whole new domain, a new world. But you’re not excited about it, in fact the only reason why you’re here is because you just want to have a chat with whomever runs this business. And no, it’s not because you’re feeling lonely and looking…