Category: SyncTime Help
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Why do I get an error when selecting the root of an exFAT drive?
You may get an error when trying to select the root of an exFAT drive as a source or destination. This is an issue in macOS itself; it prevents SyncTime from creating a so-called bookmark that would allow it to keep access to the drive after relaunching the app. I submitted a bug report to…
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How can I connect to my cloud service (Google Drive, OneDrive, Dropbox)?
SyncTime is agnostic of external cloud providers, and it only syncs files and folders visible in the Finder. Most cloud providers offer an app that allows you to mount your cloud files in the Finder, so that you can then sync them with SyncTime.
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Snapshots
Snapshots are saved as files with the .tsv extension. For incremental backups, they are saved directly on the destination, otherwise they are saved in where ~ is your user directory. Hint: you can show the snapshots in the Finder by opening the File menu or main window context menu and, while pressing the Option key,…
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Can SyncTime run on iOS?
I already programmed SyncTime for iOS, but unfortunately iOS has some issues that would affect the app negatively. I reported these issues to Apple, but until they fix them, I won’t be able to publish it. Sometimes it can take years before they fix an issue, other times they don’t even acknowledge them.
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Why does Macintosh HD appear empty (.nofollow)?
On macOS 15.7.2 and 26.1, scanning Macintosh HD may result in an apparently empty directory labelled as .nofollow. This is a known macOS issue that can happen in other apps too. Another developer reported this issue in the official Apple developer forum and according to Apple it should be fixed with macOS 26.2 (they didn’t…
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Why is my server changed to Macintosh HD?
Some users reported that when selecting a server in SyncTime, it is immediately changed to Macintosh HD. This is a known macOS 26 issue that can happen in other apps too. I reported this issue in the official Apple developer forum and according to Apple it should be fixed with macOS 26.2: https://developer.apple.com/forums/thread/807415 Selecting a…
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What’s the difference between the app from the App Store and the website?
Whether you buy the app from the App Store or the website, you get virtually the same features. The app from the website is slightly bigger because it contains an auto-update mechanism (which you can access from the app’s main menu), whereas the app from the App Store can be updated from within the App…
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Why does copying a file fail in SyncTime but work in the Finder?
SyncTime uses the standard macOS file copy function, which is the base of file copy operations for many other apps as well. Since what the Finder does is a secret only known to Apple, it’s not possible for third-party app developers to perfectly mimic its behaviour, and hence it can happen that copying a file…
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Can a cancelled sync be resumed later?
When a sync is cancelled, the temporary file created on the destination with the data copied so far is removed. When starting the sync again, the bases are compared again. After the comparison is complete, the sync will effectively resume from the last successfully copied file; the files that were successfully copied before cancelling the…