Author: admin
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How can I get a refund?
Did you buy on the Apple App Store? When you buy an app on the App Store, you provide your payment details to Apple, which ultimately processes the transaction and offers the app stored on their servers. I don’t have access to your payment details nor to your email or contact information, so I cannot…
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Why do I get an error when downloading/updating from the App Store?
Unfortunately I don’t have any control over the app download/update process. The App Store is operated by Apple and the downloaded/updated apps are stored on Apple servers. Apple has an official help article for these issues: https://support.apple.com/en-us/102331 If you end up contacting the Apple Support, they’ll most likely tell you to contact the third-party app…
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File modifiers
File modifiers can change how a file is copied to the destination for one-way syncs. File modifiers can be added in the Synchronization tab of the sync item settings. To begin, click the Add button beside File modifiers. If you already added a file modifier, the button is labelled Edit. To add a new file…
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How can I upgrade from SyncTime Lite to the full SyncTime version?
When you purchase SyncTime, you can uninstall SyncTime Lite from the Launchpad or by manually dragging it from the Applications folder to the bin. The settings created in SyncTime Lite will be used automatically by SyncTime. Warning: keep in mind that the only limitation of SyncTime Lite is that when the app is closed and…
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Can I convert between WebVTT and SRT files?
Yes, when you open a document in Underword, you can save it in the other format as well.
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How can I avoid syncing custom directory icons?
Custom directory icons can be set in the Finder by opening the Info panel (from the main menu View > Get Info, or by pressing Command-I) and dragging an image onto the icon on the top left of the Info panel. A custom icon can be removed again by clicking it in the Info panel…
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How can I create a backup of SyncTime itself?
To create a copy of the settings, you can export them from the File menu or the main window context menu. This is the preferred way of saving the settings when you are planning to use SyncTime on a new Mac, knowing that the files synchronized by the previous Mac are up to date and…