Category: Disk Graph Help
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How can I get a refund?
When you buy an app on the App Store, you provide your payment details to Apple, which ultimately processes the transaction and offers the app stored on their servers. I don’t have access to your payment details nor to your email or contact information, so I cannot offer a refund. But Apple can.
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Why do I get an error when downloading/updating from the App Store?
Unfortunately I don’t have any control over the app download/update process. The App Store is operated by Apple and the downloaded/updated apps are stored on Apple servers. Apple has an official help article for these issues: https://support.apple.com/en-us/102331 If you end up contacting the Apple Support, they’ll most likely tell you to contact the third-party app…
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Disable Metal in favour of OpenGL
On newer Macs, Metal is the preferred technology for drawing the pie graph. On some older Macs, though, Metal could cause drawing issues, in which case using the older OpenGL technology is preferred. To disable Metal, open the Terminal (in /Applications/Utilities), copy and paste the following line: and press Enter. To enable Metal again, use…
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Size mode
By default, files are sorted clockwise by decreasing file size. From the View menu, you can set a different Size Mode. Size The default. You can quickly find files that take away most of your disk space. Size on Disk When opening an ordinary directory, this setting will produce a similar display as for Size…
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Granting access to protected files
Disk Graph can only show files that are not protected by macOS and, as a result, report more free space than expected. macOS protects directories such as /Library, /System or ~/.Trash (the Bin). Starting from macOS 10.14, you can grant access to these protected system files. Note: even when enabling Full Disk Access, Disk Graph…