Category: Disk Graph Help

  • Color mode

    The color mode determines the color of each file.

  • File sequence

    A file sequence allows to open two or more directories or snapshots in a single graph and manually transition between them. While opening a single directory allows to see changes to that directory in real time, a file sequence allows to see changes between the different directories, which usually represent different points in time. In…

  • Graph type

    Pie chart The pie chart displays all files and directories up to a certain level. By navigating into a directory, the innermost hidden levels become visible. In the View menu you can change the following display settings: Tree map The tree map displays all files regardless of their level.

  • How can I get a refund?

    Did you buy on the Apple App Store? When you buy an app on the App Store, you provide your payment details to Apple, which ultimately processes the transaction and offers the app stored on their servers. I don’t have access to your payment details nor to your email or contact information, so I cannot…

  • Why do I get an error when downloading/updating from the App Store?

    Unfortunately I don’t have any control over the app download/update process. The App Store is operated by Apple and the downloaded/updated apps are stored on Apple servers. Apple has an official help article for these issues: https://support.apple.com/en-us/102331 If you end up contacting the Apple Support, they’ll most likely tell you to contact the third-party app…

  • Disable Metal in favour of OpenGL

    On newer Macs, Metal is the preferred technology for drawing the graph. On some older Macs, in particular if you’re using a patch for a macOS version that is not officially supported by your device, Metal could cause drawing issues, in which case using the older OpenGL technology is preferred. Disable Metal Open the Terminal…

  • Size mode

    By default, files are sorted clockwise by decreasing file size. From the View menu, you can set a different Size Mode. Size This setting shows the virtual size of files. When displaying a directory managed by a cloud service and those files are not downloaded locally, it will show the size as occupied in the…

  • Granting access to protected files

    Disk Graph can only show files that are not protected by macOS and, as a result, report more free space than expected. macOS protects directories such as /Library, /System or ~/.Trash (the Bin). Starting from macOS 10.14, you can grant access to these protected system files. Note: even when enabling Full Disk Access, Disk Graph…