Category: SyncTime Help
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How do I solve the error “Setting the custom file icon failed”?
This error usually happens when the destination volume doesn’t support custom file icons. You can check if the destination volume supports custom file icons by manually setting one in the Finder. Custom directory icons can be set in the Finder by opening the Info panel (from the main menu View > Get Info, or by…
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Can SyncTime run while the Mac is asleep?
If the sync schedule of a sync item is set to a time when the Mac is asleep, macOS automatically delays the sync until the Mac wakes up again. There might be instances where you want a sync to run while you’re not using your Mac, such as if a sync is expected to copy…
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How do I add my server as a source/destination?
Everything you see in the Finder, you can select as a base in SyncTime. If the server you want to select isn’t visible in the Finder, you can mount it by by clicking the Finder icon in the Dock, then selecting Go > Connect to Server in the main menu. You are prompted to enter…
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Overwrite policy
The overwrite policy determines what happens when a file already exists on the destination. The overwrite policy can be changed in the Destination tab of the sync item settings. Never Files on the destination are never overwritten. As long as this option is selected, the destination only contains the first version of each source file.…
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How can I sync my iCloud Drive folder?
When selecting the iCloud Drive folder from the Finder sidebar or Go main menu, or from the sidebar of an open panel, you see a special view of all your files: It can therefore be confusing to realize that when selecting this special view in an open panel such as the one used by SyncTime,…
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How can I hide the Dock icon or status item?
The Dock icon can be toggled in the status bar menu. The status item can be toggled from the SyncTime menu in the main menu bar.
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Why is the app interface using [this language] instead of [other language]?
macOS launches an app in the first of your preferred languages that is also supported by the app, e.g. if German is placed higher in the list than English, the app will be launched in German. You can change this in the System Settings, under General > Language & Region. At the top you can…
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Why do some files seem to change without apparent reason?
If you’re unsure why a file is listed in the confirmation dialog, either double-click the file or open select Get Info from the context menu, and compare the file attributes between source and destination. Depending on the overwrite policy, the modification date or size should be different. For additional help, see Sync confirmation dialog. Old…
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Why am I getting “Error while copying X to Y. File exists”?
Case sensitivity is a property of volumes. On case-sensitive volumes, it is allowed for two filenames to differ only in the case of a letter, whereas on case-insensitive volumes, it is not allowed. For example, on case-sensitive volumes there could be two files named file.txt and File.txt, whereas on case insensitive volumes only one of…