Category: Disk Graph Help
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Why does On My iPad appear empty (Zero KB)?
If you added On My iPad as a favorite a long time ago, at some point trying to open it may show a disk that’s apparently empty. I created a post on the Apple Developer Forums and Apple confirmed that it’s an iOS issue: https://developer.apple.com/forums/thread/807611 Until Apple fixes this issue, the workaround is to remove…
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Why is the total size bigger than the disk capacity?
The default Size mode is Size on Disk: each file is shown by its physical size. This means that the total size is less or equal to the disk capacity. On the other hand, changing the Size mode to Size shows each file by its virtual size: some files may have a very large virtual…
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Why does Macintosh HD appear empty (.nofollow)?
On macOS 15.7.2 and 26.1, scanning Macintosh HD may result in an apparently empty directory labelled as .nofollow. This is a known macOS issue that can happen in other apps too. Another developer reported this issue in the official Apple developer forum and according to Apple it should be fixed with macOS 26.2 (they didn’t…
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What’s the difference between the app from the App Store and the website?
Whether you buy the app from the App Store or the website, you get virtually the same features. The app from the website is slightly bigger because it contains an auto-update mechanism (which you can access from the app’s main menu), whereas the app from the App Store can be updated from within the App…
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Why is the root of my cloud service disabled?
Cloud services make use of Apple’s File Provider framework to integrate their files with the Finder (on macOS) or the Files app (on iOS). While the framework technically allows a user to select the cloud service root in an open panel or file importer, the cloud service may not support it. For example, pCloud doesn’t…
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How can I show the total volume size in the graph?
To show the occupied size as well as the free size in the graph for a scanned volume, enable the option Show available size in the View menu. The option can only be enabled when the Size mode is set to Size on Disk.
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Why does Disk Graph want to access my Calendar/Contacts/Reminders…?
During the scan you may get dialogs asking whether you want to grant access to specific data, such as Calendar, Contacts, Reminders, and various directories like Desktop, Documents and Downloads. These dialogs are shown by macOS when an app tries to access that data. Disk Graph only tries to access files and directories inside the…