Category: SyncTime Help

  • How can I sync a regular file or package like the Photos Library?

    SyncTime syncs the source with the destination. It does not sync the source with the file inside the destination that has the same name as the source; doing so would make it less flexible as it wouldn’t allow to sync files with different names. When the source is a regular file or package (such as…

  • What are .DS_Store, .localized, .DocumentRevisions-V100, .Spotlight-V100, .TemporaryItems, .Trashes?

    macOS sometimes creates files that are hidden in the Finder and may cause confusion when mentioned in a sync error or listed in the sync confirmation dialog. Tip: you can toggle the display of hidden files in the Finder with the keyboard shortcut Command-Shift-. For additional help, see Filters.

  • Control SyncTime with AppleScript

    To view the available AppleScript commands, open the Script Editor app (in /Applications/Utilities), then select File > Open Dictionary and choose SyncTime in the application list. Tip: if you want SyncTime to quit after running a sync, don’t use the quit command, as it will run immediately after starting the sync and will cause SyncTime…

  • Why is CPU usage so high during syncs?

    CPU usage can increase linearly with the number of syncs running in parallel. CPU usage can also vary depending on the speed of the involved volumes. If you have several syncs running in parallel, you can try to run them sequentially to reduce the amount of resources used at the same time. Some possibilities are:

  • Why is the last sync date not updated?

    The last sync date is only updated when the sync completes without errors. When one or more errors happen, it may look like all files are synced correctly, but some files may be missing or synced incorrectly. On the side of the sync item you should see a button with the error count: clicking on…

  • How to connect to Slack?

    Among the scripts that can be executed when a sync completes, SyncTime allows to install one that sends a Slack message. When installing the script, you are prompted for the webhook link to which the messages are to be sent. The webhook link can be generated after creating a Slack app. To create a Slack…

  • Sort sync items by relevance

    By default, sync items can be sorted manually by dragging them to the desired position, both when All sync items or a sync group is selected in the sidebar. When All sync items is selected, you can also sort sync items dynamically by relevance, by toggling the corresponding button above the sync item list. When…

  • Track moved files

    By default, tracking of moved files is disabled. (Moved files include renamed files as well.) Tracking of moved files can be enabled in the Synchronization tab of the sync item settings. When a file is moved and this option is disabled, SyncTime will see the old file as removed and the new one as added,…

  • Logs

    The Activity log window can be opened from the Window menu or the status item menu. To minimize memory usage, when opening the Activity log window only the most recent logs are shown. Older logs can be loaded by clicking on Load more in the upper right corner of the log list. Note: logs keep…

  • How can I get a refund?

    Did you buy on the Apple App Store? When you buy an app on the App Store, you provide your payment details to Apple, which ultimately processes the transaction and offers the app stored on their servers. I don’t have access to your payment details nor to your email or contact information, so I cannot…